Here is great advice for all of us — communications.
Excerpt: A big part of being able to find agreement with someone you expect will have a different opinion than yours, at least in my experience, is your attitude even before you begin what might be an adversarial conversation.
Before you begin talking is the time for strategic thinking – not about what you will be saying – but about what you will be listening for in the conversation.
By adopting an open and positive strategic listening approach in a potentially adversarial conversation, you can be attuned to ways to start building understanding rather than picking out arguments to refute.
Read full article via Find Agreement in an Adversarial Conversation – 10 Things to Listen For | The Brainzooming Group | Strategy Consulting and Strategic Planning.
