Small business leadership takeaways on communications for effectiveness. Communication does mean listening too. Good read
Excerpt: In the end, the researchers say, there is no horserace between being a talkative leader and a listening leader. Instead, it’s the interaction between being a good communicator and a good listener that is at the heart of their findings. “If you get one right and the other wrong, you are not going to be maximally influential,” Ames says. “Persuading and leading effectively often means balancing expression and receptivity, holding forth, and also letting others feel heard.”
Read full article via Columbia Ideas at Work : Feature.